Support
How to get help, report a bug and follow the Lyna community.
There are three ways to get help: the AI in your project, the community, and the Lyna team by email.
Ask the AI first
Switch the chat to Ask mode and describe your problem. The AI can read your project, explain the code and point to the cause of an error without changing anything. For errors, choose Fix with AI or type /fix.
Contact channels
| Channel | Best for |
|---|---|
| Discord community | Questions, tips, sharing projects, feature ideas. |
| support@lyna-it.com | Account, billing and anything private. |
| Status page | Current platform status and incidents. |
| Feedback in the editor | Send a message and a rating straight from the app. |
Security issues
If you find a security problem in Lyna, write to support@lyna-it.com with "Security" in the subject. Do not post it in public channels.
Report a bug
Include as much of this as you can:
- What you were trying to do.
- What happened, and what you expected.
- The steps to make it happen again.
- A screenshot or a short recording.
- The full error text from the chat, the preview or DevTools.
- Your browser and operating system.
What the team can help with
- The editor, the canvas, the chat, the code editor and publishing
- Your account, plan, billing and invoices
- Connecting GitHub, Stripe, Figma, Shopify and MCP servers
The team cannot build your app for you or debug your custom business logic. The AI in your project is the best tool for that.